The $253 Billion Personalization Gap Threatening Your Competitive Position Enterprise OTAs are bleeding revenue through a hole in their platform architecture most executives don't realize exists. While 71% of travelers expect personalized interactions from travel companies, and 76% express frustration…
Your legacy booking platform processes millions of transactions annually, but it's bleeding opportunity. Industry data reveals that 44% of spontaneous travel bookings remain unmonetized, while 71% of travelers now expect personalized recommendations that traditional systems simply cannot deliver. The experience…
Competitive Intelligence for Mid-Market OTAs Booking.com's AI Trip Planner represents more than a feature launch; it's a strategic repositioning from transactional booking utility to inspirational travel curator that mid-market OTAs must decode and counter. When 71% of travelers expect AI-driven…